An online shop is the storefront. The software is the engine: where you handle orders, track stock, call customers back and measure what works. On many tools, this back office is designed for markets where people pay online in advance. In Tunisia, the reality is different: cash on delivery, parcels to confirm by phone, carriers that vary from one governorate to another.
Alinero is the e-commerce software built for this day-to-day reality. Everything you do every day — collecting, preparing, shipping, following up — is run from a clear dashboard, with no installation and no technical jargon.
A complete back office, not just a storefront
The modules you use every day, gathered in one place.
Dashboard
Revenue, today’s orders, alerts and key indicators at a glance.
Order management
Flexible statuses, a confirmation call queue and real-time tracking of every parcel.
Stock per variant
Stock deducted on confirmation, by size and colour, with out-of-stock alerts.
Customers & CRM
Customer profiles, purchase history, notes, calls and segments to build loyalty.
Automations
WhatsApp confirmation, follow-up emails and delivery risk scoring with no manual intervention.
Multiple shops & team
Several shops from a single account, with agents limited to their shop.
Designed for Tunisian commerce
- The cash-on-delivery flow is built in: every order goes through confirmation before shipping.
- Carriers and fees are managed by governorate, with a refusal risk score.
- Stock, statistics and invoices are in dinars, in French or Arabic.
- COD agents have access limited to their shop, without seeing your settings.
- CSV/Excel import and AI-assisted product pages to get started fast.
Frequently asked questions
What is e-commerce software?
E-commerce software is the tool that runs your online business day to day: order tracking, stock management, customer profiles, statistics and automations. Alinero brings this back office and your online shop together in a single space, designed for Tunisia.
Can I manage several shops with the same software?
Yes. Alinero supports multiple shops: you switch from one shop to another from the same dashboard, with separate stock, orders and statistics for each.
Can my agents access the software without seeing everything?
Yes. You add members to your team with an operator role limited to one shop. They handle orders and confirmation calls without accessing your settings or your other shops.
Do I need to install anything on my computer?
No. Alinero works in the browser, with no installation. You log in from a computer or a phone, and your data is synchronised in real time.
Does stock update automatically?
Yes. Stock is deducted when the order is confirmed, per variant (size, colour…). You immediately see what is left and are alerted to stock-outs.