The e-commerce platform for Tunisian merchants

Your online shop. Confirmed orders. Fewer refused parcels.

Create your shop in minutes, receive cash-on-delivery orders, have them confirmed on WhatsApp and follow each customer all the way to delivery. In French and Arabic.

  • No subscription
  • Free up to 20,000 TND of orders
  • Cash on delivery
The whole journey of an order

Sell, confirm, deliver: all in one place.

Built for cash on delivery in Tunisia, from the product page to the delivered parcel.

Sell

  • A shop that looks like you, 12 themes to choose from
  • Your own domain name (.tn, .com)
  • Quantity offers, promo codes, free gifts
  • Checkout in 3 fields, no account or card needed

Confirm

  • One-click WhatsApp confirmation by the customer
  • Risk score for every order (governorate, time, calls)
  • History of calls, SMS and notes per customer
  • Abandoned cart recovery

Deliver and track

  • Parcels created at your carrier from Alinero
  • Up-to-date statuses, refusal reasons and returns
  • Reconciliation of the cash collected on delivery
  • Real profit per product, after refusals and returns
WhatsApp confirmation

Confirm your orders without picking up the phone

For every order, Alinero automatically sends a WhatsApp message with two buttons. The customer taps “Confirm”, and the order switches to Confirmed in your dashboard — no call, no fake numbers.

Automatic sending

WhatsApp message as soon as the order is placed

Clickable buttons

Confirm / Cancel in one tap

Fewer calls

Only call back those who don't reply

Real-time tracking

Status updated instantly

New order

COD · 2 items · 89 TND

My Shop

online

Hello 👋 Your order #A-2048 (89 TND, cash on delivery) is ready.
Would you like to confirm it?
10:24
✅ Confirm
✖ Cancel
Order #A-2048Waiting…
Image Studio

Product photos that make people
want to buy

A photo taken with a phone, a dull background, average lighting? The Image Studio turns it into a professional sales visual — studio background, soft shadows, cut-out — in a few seconds. No Photoshop, no designer, without leaving Alinero.

Automatic studio background

A clean, professional background, generated in one click.

Instant background removal

Your product cleanly cut out, without a single stray pixel.

With a person

Your product worn or held, without a photo shoot.

Magic retouching

Lighting, sharpness and colours corrected by AI.

The price of each image is shown before you launch it.

Facebook live selling

Sell live, comments become orders

During your Facebook live, purchase comments are detected. The customer receives a link to complete their address, and the order lands in your dashboard.

Comments detected

“I'll take 2 in M” becomes an order

Size and colour read

from the comment to the order

During the live

orders come in live

“It's an order”

one click if a purchase was missed

LIVE
1,247
Red dress
89 TND

Red dress

In stock • Cash on delivery

SI'll take the red one in size M!
facebook Live

And also

Product created from photosAdd your photos, AI suggests the name, description and features.
Your teamPermissions per module, activity log and everyone's performance.
Several shopsAll your businesses from one account and one dashboard.
Import your catalogueFrom an Excel or CSV file, or from your Shopify store.
Test a product ideaGoogle searches in Tunisia, prices charged on Alinero and estimated profit with cash on delivery.
Mobile appYour orders and notifications on your phone, on Google Play.
How it works

Ready to sell in 5 steps

No need to be a tech expert. Our platform is designed to be simple and intuitive.

  1. Create your account

    Two questions, and your space is ready.

  2. Add your products

    From your photos, or import your catalogue (Excel, CSV, Shopify).

  3. Publish your shop

    Choose a theme, your colours and your delivery fees.

  4. Receive and confirm

    Have your orders confirmed on WhatsApp and only call back those who don't reply.

  5. Deliver and analyse

    Ship parcels, track returns and your real profit.

Alinero team, on quote

No time to handle everything?
Our team takes care of it.

Hand over to the Alinero team the tasks you want: order confirmation, customer calls, delivery follow-up, complaints. The scope, hours and price are set together in your quote.

A team trained on Alinero

People who know the platform handle your orders and customer calls.

À la carte

You choose what you hand over.

Complaint handling

We handle returns, exchanges and complaints professionally.

Everything stays visible

Every action by the team shows up in your dashboard.

Your ALINERO team

Ready to manage your shop

Account follow-up

Assigned to your shop

Customer service

Assigned to your shop

Order manager

Assigned to your shop

Today's activityExample

47

Orders

23

Calls

38

Deliveries

Alinero team

On quote

Pricing

Free to start. You only pay when you sell.

No subscription, no commitment.

To start0 TNDShops, products, orders, customer records and team: free, with no time limit. No commission up to 20,000 TND of orders received.
Then0.3 %excl. VAT on each order received beyond 20,000 TND, live orders included. Paid from a wallet you top up whenever you want.
Pay as you goStudio, AI, SMS and WhatsAppThe price of an image is shown before you launch it. SMS and WhatsApp packs sold separately, credits never expire.

Prices excl. VAT, 19 % VAT on top. See all prices

Your shop in French or Arabic

Storefront, product page, checkout and customer messages: everything switches to right-to-left, in Modern Standard Arabic.

متجرك الإلكتروني بالعربية، والدفع عند الاستلام في كامل تراب تونس.

Frequently asked questions

Do I have to pay a subscription?

No. The shop is free; the 0.3 % commission (excl. VAT) only applies beyond 20,000 TND of orders received.

Do my customers have to pay online?

No. Your customers pay on delivery; they order with their name, phone number and address.

Can I use my own domain name?

Yes, in .tn or .com, with the security certificate installed for you.

I already sell on Shopify or Facebook, can I switch?

Yes: import your catalogue from Shopify, an Excel or CSV file, and also sell on Facebook live from Alinero.

All questions